Frequently Asked Questions — U.S. Casino Tax Refunds

We collect your W-2G casino withholding documents, apply for your ITIN if you don't have one, prepare IRS Form 1040-NR, and submit it to the IRS. The IRS reviews the claim and issues a refund cheque directly to you, typically within 3–6 months. We provide status updates throughout.

Form 1040-NR is the U.S. Non-Resident Alien Income Tax Return. It is the specific IRS form used to claim a refund of withheld gambling winnings for non-residents. It cannot be replaced by any other form. Incorrect or incomplete filing delays or voids the claim.

An Individual Taxpayer Identification Number (ITIN) is issued by the IRS to individuals who need a U.S. taxpayer ID but are not eligible for a Social Security Number. Most Canadians do not have an ITIN. We handle the full ITIN application as an IRS Acceptance Agent — included in our service at no extra charge.

Complete the short form at casinotaxrecovery.com/get-refund. We review your information, confirm eligibility, and contact you within one business day to collect your W-2G documents and begin the filing process. There is no upfront cost.

No. The entire process is handled remotely. You upload or send your W-2G documents electronically. We prepare and file everything on your behalf. Your refund cheque is issued directly by the IRS and mailed to your address.

Our fee is $199 per tax year, charged only if your refund is successfully recovered. There are no upfront costs and no percentage-based fees. If you don't get a refund, you pay nothing. Filing multiple prior tax years means a separate $199 per year.

Percentage-based fees of 10–30% can cost you hundreds or thousands of dollars on larger refunds. Our $199 flat fee reflects the actual cost of the filing work — not the size of your refund. On a $10,000 refund, you save up to $2,801 compared to a 30% competitor.

No. The $199 per tax year covers everything: ITIN application (if needed), Form 1040-NR preparation, IRS submission, and ongoing status support. There are no hidden fees, courier charges, or administrative costs.

The fee is only collected after the IRS has confirmed your refund is being processed. You never pay us before we have a confirmed result. This is our no-refund, no-fee guarantee.

The IRS typically processes Form 1040-NR refunds within 3–6 months of submission. Delays can occur if the IRS requests additional documentation or during high-volume filing periods (January–April). First-time ITIN applicants may experience a slightly longer timeline.

Yes — this is critical. The IRS allows refund claims for up to three prior tax years. Claims for a given tax year expire three years after the original filing deadline. Waiting longer means permanently losing prior-year refunds. Act as early as possible.

Yes. You can file a separate 1040-NR claim for each eligible tax year within the three-year window. We advise you on which years to include to maximize your total recovery. Each year is filed separately at $199 per year.

The IRS issues refund cheques in USD, mailed directly to your address on file. Some years, the IRS may issue the refund via direct deposit if banking information is provided. We advise you on the best method during the filing process.

You need your W-2G form(s) issued by the casino, which show the amount withheld. For ITIN applicants, you also need identification documents including a valid passport. We guide you through the exact requirements once we confirm your eligibility.

We guide you through requesting duplicate W-2G forms directly from the casino that issued them — most U.S. casinos maintain these records and can reissue. In some cases, the IRS can also provide wage and income transcripts confirming the withholding amounts.

We provide a secure document upload portal through our intake form. You can photograph or scan your W-2G forms and identification documents. All documents are transmitted using encrypted file transfer and are never stored beyond the filing process.